Cancellation Policy, Privacy Stmt & Terms of Use

TERMS and CONDITIONS

By completing and submitting the electronic order form (or proceeding through the 'checkout process') you are making an offer to purchase services which, if accepted by us, will result in a binding contract. Submitting an electronic order form or completing the checkout process does not constitute our acceptance of your order.Only a confirmation letter from Cooking with Julie confirms your order for a cooking class. This does not apply to culinary tours.

Despite our best efforts, a small number of classes/tours on the Cooking with Julie web site may be priced incorrectly. If the correct price of a class/tour is higher than our stated price, we will, at our discretion, either contact you before processing your registration at the correct price or cancel your order and notify you of such cancellation.

We generally do not charge your credit card until after your order has been entered into our reservation system.

Class fees must be paid at the time of registration; as classes are filled on a first-come first-served basis.

We reserve the right to cancel or reschedule classes. In the very rare case of cancellation, students will be notified, and full refunds will be given.

CANCELLATION/REFUND POLICIES

Individual Classes (not private classes see below)

You may reschedule as long as you notify us 14 days prior to your class. To cancel and request a full refund notify Cooking with Julie by email 14 days prior to your class date. For example, if the class is on November 14th at 8:00 a.m. you must let us know 14 days before or by October 31st 8:00 a.m. Send via email your refund request to julie@cookingwithjulie.com. Refunds are subject to a 10% fee based on the full price of the event.

There are no credits or refunds for less than 14 day’s notice, unless we are able to fill your spot. We encourage you to send someone in your place should you be unable to attend class. If you sign up for a class and do not show up for any reason the entire class fee is non-refundable, and no future credit will be given there are no exceptions. There is limited space available in each class; plus the classes involve materials costs and considerable preparation time for your class. When a seat is empty that could have been filled, we feel this is only fair.

Travel Insurance
Travel insurance is the best way to protect your investment. Life throws curve balls and these unforeseen circumstances never happen at the right time. Travel insurance can provide reimbursement for non-refundable trip payments and deposits in case you need to cancel your trip.

Private Classes and Team Building events CANCELLATION POLICY

For private classes and team building events, we are not able to reschedule, refund or give credit for cancellations less than 21 days prior to the class/event, unless we are able to fill your spot.

You may reschedule or cancel and request a full refund by email as long as you notify us 21 days prior to your event/class. For example, if the event/class is on November 21st at 8:00 a.m. you must let us know 21 days before or by October 31st 8:00 a.m. Send your refund request to julie@cookingwithjulie.com.

Refunds can only be made in the same method as originally paid, whether, check, credit card or gift certificate, minus a 10% cancellation fee based on the full price of the event.

Culinary Tours CANCELLATION POLICY

All cancellations regardless of reason must be done in writing (email: Julie@CookingwithJulie.com or mail: Cooking with Julie, 1039 La Quinta Ct., Napa, CA 94559). Regardless of reason, cancellations result in costly charges from travel and hotel providers covering penalties and fees incurred by cancelling confirmed bookings. Therefore the fees listed herein will apply. Please refer to your Terms and Conditions that were included with your reservation form.

Travel Insurance
Travel insurance is the best way to protect your investment. Life throws curve balls and these unforeseen circumstances never happen at the right time. Travel insurance can provide reimbursement for non-refundable trip payments and deposits in case you need to cancel your trip.

Gift certificates are NOT redeemable for cash.

Please understand we cannot make exceptions.

MINORS 18 and YOUNGER

All minors 18 years old and younger must be accompanied with an adult, unless the class is specifically for children.

In the interest of health and safety, we ask all students to wear long pants, closed shoes with rubber soles, and to tie back long hair. Unless otherwise stated, you are welcome to all you like while you are here, but food does not leave the school.

PRIVACY STATEMENT

COOKING with JULIE is committed to maintaining a website that protects the individual's right to privacy. We do not require personal information from our visitors, nor do we collect any personally identifying information (name, email address, Social Security number, or other unique identifier) unless you knowingly provide it. Likewise, we do not give, sell, or transfer any personal information to a third party except as might be required by law .

Data Collection for Statistics

To aid in our website management, certain information is collected for statistical purposes. The Cooking With Julie uses specialized software to create summary statistics, which are used for such purposes as assessing what information is of most and least interest to our customers, determining technical design specifications, and identifying system performance or problem areas.

We collect only the following information about your visit:

The website from which you linked directly to our website, if you have used another website to reach our site; the operating system and web browser you use to view pages; the date and time you access our web site.
We use the information we collect to measure the number of visitors to the different sections of our website, allowing us to make our website more useful and accessible to visitors. We do not store any personal identifiers.

Information Collected from E-mails and Forms

You may decide to send us personally identifying information through e-mail messages or through on-line forms. Electronic communication allows us to collect information that will improve our website for you, and we encourage it. We use personally-identifying information from consumers in various ways to further our customer's protection and to provide better service. This may be to correct broken links that you have identified or provide additional information that you have requested.

Any information that we collect via a questionnaire or a guestbook may be subject to disclosure, but will be handled in accordance with the requirements of the Privacy Act and the Freedom of Information Act to ensure the greatest protection of personal privacy in the face of any required disclosure.

Security Checks

For website security purposes and to ensure that this service remains available to all users, we employ software programs to monitor network traffic, identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload or change information on this web site are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

Cookies

When you visit some websites, their web servers generate pieces of information known as cookies. Some cookies collect personal information to recognize your computer in the future. This is not the case at www.CookingWithJulie.com, where we only use non-persistent cookies or "per-session cookies." These cookies do not collect personal information on users, and they are erased as soon as you leave our Web site.

Per-session cookies serve technical purposes like providing seamless navigation through www.CookingWithJulie.com. These cookies do not permanently record data, and they are not stored on your computer's hard drive. www.CookingWithJulie.com cookies are stored in memory and are only available during an active browser session. Again, once you close your browser, the cookie disappears.

For Kids ONLY!

Please don't send us e-mail if you are under 13. Instead, have an adult send the message. Have your parents, teachers and/or school librarian contact us if you need further assistance.

STANDARD DISCLAIMER

Information presented on this website is considered public information and may be distributed or copied. Use of appropriate byline/photo/image credit is requested. We strongly recommend that COOKING with JULIE data be acquired directly from COOKING with JULIE and not through other sources that may change the data in some way. While COOKING with JULIE makes every effort to provide accurate and complete information, various data such as names, telephone numbers, etc. may change prior to updating. COOKING with JULIE welcomes suggestions on how to improve our home page and correct errors. COOKING with JULIE provides no warranty, expressed or implied, as to the accuracy, reliability or completeness of furnished data.

Some of the documents on this server may contain live references (or pointers) to information created and maintained by other organizations. Please note that COOKING with JULIE does not control and cannot guarantee the relevance, timeliness, or accuracy of these outside materials.

For site security purposes and to ensure that this service remains available to all users, we employ software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload information or change information on this web site are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act. Information may also be used for authorized law enforcement investigations.

We will link to external sites that help us perform our mission - "To inspire and nourish the mind and the body and help students achieve a new level of confidence in their cooking and ability to select foods that are beneficial to the environment and themselves."

Links to external servers do not imply any official endorsement by COOKING with JULIE of the opinions or ideas expressed therein, or guarantee the validity of the information provided. Links to commercial sites are in no way an endorsement of any vendor's products or services.

Links will be provided to external servers that are managed in a professional manner (i.e., it is fully operational, is available most of the time, does not serve inaccurate information and etc.).

COPYRIGHT STATEMENT

Please note:

You are welcome to make a link to any of the web pages COOKING with JULIE has published on the Internet. There is no need to request permission.
Not all the information on our site is in the public domain. Some images/graphics are licensed for use under the copyright law, and the use of the COOKING with JULIE logo is restricted.
We will identify material we use from sources outside of COOKING with JULIE, and request others do the same when using information published by COOKING with JULIE. Credit can be provided by including on the page (or via a link to a credits page) a citation such as:

Credit: COOKING with JULIE
Photo by Julie Logue-Riordan (if the photographer is not listed).

RESTRICTIONS ON USING the COOKING with JULIE LOGO

The COOKING with JULIE logo is our official "trademark." Its use is reserved for COOKING with JULIE publications or other products of COOKING with JULIE. Use of the COOKING with JULIE logo without prior written approval is prohibited.
Please use alternative images if you need a graphic.
To obtain approval for the use of the COOKING with JULIE logo on a joint publication with COOKING with JULIE, including electronic publications such as Web sites. Contact Julie Logue-Riordan at (707) 227-5036 for assistance.

Last modified August 2, 2017

COOKING with JULIE
(707) 227-5036
julie@cookingwithjulie.com